We enjoy communicating with our customers and getting feedback on our performance. Below are some excerpts from customer emails that we received recognizing our superior customer service.
“We live in the desert, where temperatures are currently in the 90's. Mandi's delivered our cheese overnight. The ice packs in the cooler were still frozen and all the cheese was cold. Very impressive service! Having savored this cheese before, we know we and our families are in for a treat. This company and its cheese has our highest recommendation.”
-James, Inyokern, CA
“Love the Mandi Cheese Shop... they have my favorite cheese and they ship right away and perfectly packaged. Thanks.”
-Hildreth, Suttons Bay, MI
“This absolutely scrumptious cheese arrived chilled in an inner styrofoam box within a strong cardboard container. It's great to see such care taken of a product, and reflects well on Mandi Cheese Shop's selling philosophy. Will do this again!”
-Ronnie, Denton, TX
“My item arrived much earlier than the expected delivery date. Being able to track each movement was great. I was so happy to find the item on your site as I really wanted to ship the cheese. Thank you for a dependable company.”
-Richard, Danvers, MA
“Extremely fast service. Items were very well packed - there was even an ice pack included to keep the cheese cool!”
-Joyce, Independence, VA
“I love your layered cakes...your cheese looks awesome!”
“We were SO DELIGHTED with the results of our "cheese cake." Our guests LOVED it, and it was definitely one of the highlights of our reception. You were excellent to work with on our cheese cake project. If you ever need a testimonial or reference for a future "cheese cake"/wedding client, we will be happy to provide one for you.”
-Shira, Washington, DC
The cheese arrived beautifully today! Thank you so much for communicating the tracking number and your care with my order. I will send you a picture of the "wedding cake" after the festivities this weekend. Your company has made this process very easy & I can't tell you how much I appreciate that!
-Laura, Chicago, IL
We live in the desert, where temperatures are currently in the 90's. Mandi's delivered our cheese overnight. The ice packs in the cooler were still frozen and all the cheese was cold. Very impressive service! Having savored this cheese before, we know we and our families are in for a treat. This company and its cheese has our highest recommendation.
-James, Inyokern, CA
Well packed, fast service. Very happy.
-Annette, Danvers, MA
“…I am very impressed and pleased with your customer service and would make sure to continue to order from you every time I can.”
- Jose, Middleton, WI
“FANTASTIC!!! SO excited that we found a place to get this darned cheese!!”
-Staci, Boston, MA
Cheese was awesome. Arrived right away in insulated cooler.
-Wayne, Gilbert, AZ
Super fast delivery. Thanks!
-Alex, Fort Worth, TX
My order arrived early and in perfect condition. I was very pleased at the reasonable prices, especially on shipping, since other sellers wanted 3 times the price Mandi charged me. I would definitely recommend the Mandi Cheese Shop to everyone interested in quality food and service.
-Penny, Suffolk, VA
This was a gift so I never personally saw the items; however, my sister was thrilled and loved every bite. I can tell you that the cheeses were delivered very, very quickly and at a lesser delivery charge than other places. I would highly recommend both the seller and the cheeses.
-Rose, Clermont, FL
I bought this for a friend and her mom. The cheese arrived promptly. It was packed beautifully in a Styrofoam cooler with 2 cold packs. I have never tasted the cheese myself but my friend loves it and it is not found in area stores here.
-June, West Haven, CT
The product is great. It was perfectly packed and was promptly shipped. It arrived in perfect condition. I will definitely purchase other items from this seller.
-Richard, Davenport, FL
Fast delivery. Incredibly low shipping prices for a thermal insulated chest to keep the cheese cold. And it was! It was. Also the product is absolutely delicious! Highly recommend seller and product.
Janie, Clarksville, TN
Order arrived in perfect condition! Thank you for the superior service. I will be ordering more from your first rate company.
-Rick, Foresthill, CA
5 of 5. Excellent packaging to keep cheese cold & fresh for delivery. Thank you!
-Ken, Durham CT
Thank you so much. I got the cheese today in great shape. I will order from you from now on. Thank you.
-Ronnie, Naples, FL
My order was easily placed (computer), quickly confirmed (email), processed, shipped, and delivered within a very short period of time. It arrived in excellent shape and the temperature in the container was very, very cool...I am very pleased that you have a large variety of cheeses in small sizes or quantities. It allows my husband and I the oportunity to have many different flavors without getting tired of eating the same thing over and over.
-Rita in Riverside, CA
I ordered gjetost cheese for my Norwegian mother (it's very difficult to find), but Mandi Cheese carries it. My mom LOVED the cheese and raved about the packaging. Delivery was also fast! Thank you so much for the wonderful quality and customer service you provide!
-Kathy Lynn in Milwaukee, WI
Went above and beyond the necessary. They are fantastic and I would give more than five stars if I could.
-Darla in Port Orchard, Washington
Thanks again for your prompt response! You've been great!
-Steph in Atlanta, GA
"I must say I'm impressed!. If a business can be judged by the way it recovers from a minor glitch in processing an order, you folks can be proud of yourselves. Many companies talk the talk about the importance of each customer, but you've demonstrated it."
-Jerry in Santa Clarita, CA
"It is indeed a pleasure to deal with a seller that really cares about their customers."
-Howard in Tallahassee, FL
"It is always a pleasure doing business with you. You always take such good care of me."
-Jerry in Canon City, CO
"I'm SO glad to have found Mandi Foods. ... I'm very impressed with your pricing and service and will definitely be a regular customer."
-Bob in Spokane, WA
"This new version makes Mandi Foods' website the best cheese site on the web. Congratulations!"
-Judy in Centralia, IL\
"My recent experiences with Mandi Foods have been excellent ... your prices are the best."
-Paul in Myrtle, MO
"I have always enjoyed my experience with Mandi Foods and now that shipping costs are going down, that's even better."
-John in Mobile, AL
"Just a huge thanks you to you for being so understanding. I'm sure we'll be back as a customer in the future as we enjoy your cheeses, and now enjoy your customer service."
-Lauri in Chalfont, PA
"I've looked and found your site to be really one of the best."
-John in Greenwich, CT
"Your company is great to deal with. Your extra concern shipping overnight is very appreciated."
-Dave in Pompano Beach, FL
"I was pleased with the customer service and prompt shipping of the cheese. It is very good to hear you have lowered your shipping rates."
David in Abilene, TX
"And just a note - great customer service and greatly appreciated."
-Kathi in Virginia Beach, VA
"Everything went great on my purchase."
-Mike in Clearwater, FL
"So, I wanted to thank you so much for taking care of the replacement item and shipping the order. My dad received it for Christmas, so thanks again!"
-Esther in Medford, OR
"The shipment arrived in great condition on 08/12/09! Thanks so much for the thoughtfulness - it was the hottest day we've had this year at 92 degrees. I appreciate knowing that there are still businesses in our day that make the extra effort to demonstrate integrity. Thanks again!"
-Chuck in Hampden, ND